At DarkElegant.com, we are committed to providing you with a seamless shopping experience, from placing your order to receiving it at your doorstep. Here’s everything you need to know about our shipping process:

Processing Times

  • Each item is made-to-order to ensure the highest quality.
  • Orders are typically processed within 2-7 business days before shipping.

Shipping Times

Once your order has been processed, delivery times may vary depending on your location:

  • United States: 3–6 business days
  • Canada: 5–10 business days
  • International: 10–20 business days

Please note that these are estimated times and can vary slightly due to factors such as customs processing and local courier services.

Shipping Costs

Shipping costs are calculated at checkout and depend on your order’s size, weight, and destination.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking link to monitor its progress until it reaches you.

Customs and Duties

For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply.

Delivery Guarantee

We work with trusted fulfillment partners to ensure your order is delivered safely and on time. If you experience any issues with your shipment, please contact us at contact@darkelegant.com, and we will assist you promptly.

Delays and Issues

While we strive to meet delivery estimates, delays may occur due to factors beyond our control, such as weather conditions, customs processing, or courier disruptions. Rest assured, we are here to help resolve any issues.

Returns and Exchanges

For information on returning or exchanging items, please refer to our Returns Policy.

If you have any further questions about shipping, feel free to contact us at support@darkelegant.com.

Last updated: January 23, 2025