At DarkElegant.com, we aim to make your shopping experience as smooth as possible. Below, you’ll find answers to some of the most common questions we receive:

1. How long does it take to receive my order?

Each item is custom-made to ensure the highest quality. Processing times range from 2 to 7 business days, followed by shipping times that vary depending on your location:

  • United States: 3–6 business days
  • Canada: 5–10 business days
  • International: 10–20 business days

Once your order is shipped, you’ll receive a tracking number to monitor its progress.

2. What is your return policy?

We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition. Please note that customized products and sale items are not eligible for return.
To start a return, contact us at contact@darkelegant.com. For more details, visit our Returns Policy.

3. Do you ship internationally?

Yes, we ship worldwide! Shipping costs are calculated at checkout based on your location. Please note that international customers are responsible for customs fees or taxes that may apply.

If you have additional questions, don’t hesitate to reach out to us at contact@darkelegant.com.